Explore a Career with Community Action Partnership Lancaster and Saunders Counties

Community Action is seeking candidates for Administrative Specialist, to join our Admin team at our 210 O Street location. This individual will have strong in-person and phone skills, such as active listening, clear verbal communication, and empathy to manage and resolve inquiries. This position will be responsible for guest services, greeting and directing program participants, visitors, and vendors to the appropriate resources, and responding to inquiries and requests. Completes routine office management tasks including, but not limited to mail processing, receipting cash, managing mailroom, employee breakroom, conference rooms, and lobby area at our 210 O Street location, and completing front office opening and closing procedures. Administrative program and department support is also provided to other departments as needed.

This is a full-time position, 40 hours, 5 days per week (M-F).

Starting Pay: $20.15/hour

Key responsibilities include:

• Answers and directs incoming phones calls. Greets, acknowledges, and assists all guests as requested.

• Responds to and resolves crisis situations; initiates incident reports when required.

• Maintaining vehicle and conference room reservations.

• Assist with maintenance needs of copiers and postage meter including toner changes and maintenance of copier program codes.

• Maintains office supplies including ordering, distribution, and restocking.

• Runs end of the month reports: including postal meter machine, vehicle mileage and balances the bus pass sale box.

• Program and department support: Assists programs as requested with data entry, scheduling appointments, filing, and explaining procedures to participants. Assists with general clerical support.

Qualifications:

• High School Diploma or GED required.

• One (1) year clerical experience or equivalent education preferred.

• Must enter position at Intermediate proficiency in Microsoft Office 365.
• Must be able to read, write, and communicate English effectively.
• Must be able to work with associates across the agency to promote services, and to ensure consistency of service practices.
• Must be able to comply with agency and program policies, including all confidentiality and safety policies.

Benefits & Perks:

• Medical, dental, and vision insurance plans.
• Employer-paid life insurance, short term disability, and long-term disability coverage.
• Paid Time Off plan and 14+ paid holidays.
• 401K with employer match.
• Education Assistance Program for continuing education.
• Qualifying employer for the Public Service Loan Forgiveness program for federal student loans.
• Extensive opportunities for personal and professional development.
• Engaging work environment with friendly and supportive team members.
• Meaningful work that positively impacts families and children in our community.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email hr@communityactionatwork.org and we will be happy to assist. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

About Head Start:

Community Action Head Start gives children from at-risk backgrounds opportunities to build the skills they need to be successful in school and life. We work alongside children, families, and the community on the path to success. Services are provided at no cost to families.

Find the complete job listing and details at http://communityactionatwork.hireclick.com/jobboard

Community Action Partnership of Lancaster and Saunders Counties is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, gender identity or expression), national origin, disability, age, protected veteran status, marital status, genetics, or any other status protected under federal and state law.